At SlipinHolidays, we understand that travel plans may change due to unforeseen circumstances. This Cancellation & Refund Policy explains the terms under which cancellations and refunds are processed.
Customers may request cancellation of their booking by submitting a written request via email or official communication channels. The cancellation will be effective from the date and time the request is received by SlipinHolidays.
Cancellation charges depend on the time of cancellation:
Refunds, if applicable, will be processed after deducting cancellation charges, payment gateway fees, and service costs. Refunds will be credited to the original mode of payment only.
Approved refunds are typically processed within 7–14 working days, depending on the payment provider or bank processing timelines.
The following services are generally non-refundable:
In rare cases where SlipinHolidays cancels a tour due to weather conditions, safety concerns, or operational reasons, customers will be offered an alternative date or a refund, as applicable.
SlipinHolidays shall not be liable for cancellations or delays caused by events beyond our control, including natural disasters, government restrictions, strikes, or unforeseen circumstances. Refunds in such cases will depend on service provider policies.
Any disputes related to cancellations or refunds must be raised within 7 days of the scheduled travel date. Disputes will be handled as per Indian laws.
For cancellation or refund-related queries, please contact:
SlipinHolidays
Email: support@slipinholidays.com
Location: Kashmir, India
